Pesona Alam Resort & Spa Puncak, Puncak

The resort offers a nice environment with a peaceful atmosphere and beautiful mountain views. The rooms are comfortable and well-serviced, but a few issues with amenities need attention. The dining experience, especially breakfast, was varied and enjoyable. However, some inconveniences regarding service and maintenance were notable.

My stay at this resort was truly memorable. The views from the hotel were breathtaking, and I loved the facilities they offered, especially the beautiful pool and the amazing breakfast spread. However, there was a bit of a wait during check-in, which could be improved. The atmosphere was warm and welcoming, making it perfect for family holidays.

I had a very pleasant stay at this resort. The spacious area and a variety of activities for families were impressive. However, I did encounter some communication issues with the restaurant staff. The room was comfortable, but next time, I’d hope for a better location and freshness.

I had a wonderful family holiday at this hotel, enjoying the fantastic views and a variety of amenities that kept everyone entertained. The rooms were comfortable and clean, although they felt a bit cozy for our family of four. The breakfast spread was impressive with countless options. On the downside, it can be a bit pricey at the restaurant, but the portion sizes are large. Overall, it’s a great spot for families looking to have lots of fun together.

The resort is an absolute gem, offering a peaceful environment surrounded by beautiful pine trees. Upon check-in, the process was smooth, and I enjoyed a comfortable room with a nice view of the garden and mountains. While the dining experience was decent with reasonable prices, breakfast could have been better. Overall, it's a family-friendly place with plenty of activities, but my check-out experience was slightly marred by a less-than-ideal interaction with staff.